Delivery Policy
UK Delivery
We are committed to ensuring that your order reaches you promptly and securely within the UK. All orders are dispatched via reliable courier services and are packaged in either flat envelopes or branded boxes, depending on the size and type of product.
Standard Delivery: Typically, delivery takes between 5 to 7 working days from dispatch. This is an economical option for non-urgent orders.
Express Delivery: For faster service, our express option delivers within 1 to 3 working days. This is ideal if you need your items more quickly.
International Delivery
We offer worldwide shipping, ensuring your order reaches you no matter where you are. International orders are sent through trusted global courier services and are securely packaged.
Standard International Delivery: This option is available for most destinations worldwide and typically takes between 5 to 15 working days for delivery, depending on your location.
Express International Delivery: If you need your order more urgently, we offer an express service that usually delivers within 2 to 9 working days, depending on your location.
Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs processing or peak periods
Missing/Damaged Items
While it’s rare for orders to go missing or arrive damaged, we understand that it can be frustrating. We work with trusted courier partners, but in the unlikely event of a problem, we’re here to help.
Missing Items: If your order hasn’t arrived within the expected delivery timeframe, please contact us. We will investigate and, if necessary, initiate a claim with the courier.
Damaged Items: If your package arrives damaged, please accept the delivery and take a photo of the packaging. Send this photo to us, and we’ll arrange for a replacement to be sent as soon as possible.
We accept all major debit and credit cards, as well as PayPal. All payments are processed securely, with no card details stored by us. You can choose to pay by card directly or use PayPal’s guest option if you don’t have a PayPal account.
Questions?
If you have any questions regarding any of our delivery information then please feel free to contact us at support@stickersvault.com.